William Sinclair launches text order tracking service

William Sinclair Horticulture has launched what it claims is the horticulture industry's first order tracking service for its retail and professional customers.

The high-speed text service enables customers to quickly and easily track the progress of an order from their mobile.

William Sinclair said service typically replies to tracking requests within 30 seconds and makes information such as order status and delivery due date easily available.

To use the service customers text ‘wsh’ along with their authority code to phone number 80010.

In addition, William Sinclair has also launched its online purchasing system allowing customers to submit orders instantly using the internet. To access this service customers logon to a specially created secure web page which is given on registration.

To register for either service customers can either call Robert Daines at William Sinclair on 01522 780310 or email robert.daines@william-sinclair.co.uk.

Danny Adamson, managing director, William Sinclair – Retail, said:

"The busy Spring growing-season is almost on us, and with a cluster of bank holidays over Easter there is no doubt that this will be one of the busiest periods for our customers. Having access to order information within 30 seconds, and up to 14 days before delivery will give our customers even greater peace of mind and allow them to run their businesses more efficiently."

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Read These Next



The range of colours and flowering times makes for cheerful and economic displays, Miranda Kimberley reports.

What can growers do to reduce their use of plastics?

What can growers do to reduce their use of plastics?

Growers are waking up to the push towards cutting plastic use and are increasingly looking for substitutes and alternative methods.

What does the future hold for online garden retail sales?

What does the future hold for online garden retail sales?

The online garden centre market is often cited as a great growth opportunity for garden centres, but how well are bricks-and-mortar retailers tackling the internet generation?

Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +
Horticulture Jobs

Horticulture Week Top 100 GARDEN CENTRES 2017

See our exclusive ranking of garden centre performance by annual turnover. 

Garden Centre Prices

Peter Seabrook

Inspiration and insight from travels around the horticultural world

Read more Peter Seabrook articles

Neville Stein

Business advice from Neville Stein, MD of business consultancy Ovation

Read latest articles


Free to subscribers, the essential guide for professional plant buyers

Download your copy