Personalised services key to building new landscaping business

Providing a personalised service is helping a new landscaping firm to build its business despite the economic downturn.

Surrey-based Nurture Landscapes has won new business and recently bought another local firm, said managing director Peter Fane.

Fane, who founded Waterers Landscape before selling the business to ISS Facility Services in 2003, said he believed that developing good relationships with clients was crucial to success.

"We only started Nurture Landscapes in April last year, but we are now approaching £2m in contracts and have 30 directly employed staff and 14 vans on the road," he said.

"We felt some of the competition had grown so large they'd lost the ability to deliver a personalised service. We've decided to really get to know the clients by spending more time with them," he added.

Nurture Landscapes is now looking to take on four new members of staff and is set to begin two new contracts on 1 April, with the Dorchester hotel in London and at a business park in Bristol.

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