Palmers garden centre devastated by burst water main

A burst water main last week left Palmers Garden Centre in Enderby, Leicestershire, counting the cost of nearly four days closure, plus extensive damage to carpets, stock and shop fittings.

CCTV footage shows a huge volume of water pouring onto the car park and then into the main garden centre building, and two storage areas. Nearby houses were also flooded.

MD Caroline Palmer said that it was a huge shock to open up and find stock floating around, but staff donned wellies and set to. Another employee, Liz Beresford Brown described the scene as being "like a tidal wave had swept through."

Palmer added that the priority was to get stock off sodden carpets and onto dry land. Good weather on Monday meant staff filled the plantarea with garden furniture while the worst areas indoors were dealt with.  All the carpets had to be removed and it will be a while before the floor is dry enough to relay new carpeting, even though disaster recovery company, Rainbows have installed 72 dehumidifiers and air blowers.

The burst pipe blew a crater in the nearby access road, so the business could not reopen until repairs were undertaken, as it was unsafe for cars to drive in. Palmers reopened last Thursday lunchtime, but say it will be "a while" before customers realise that it is business as usual.


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