Palletways revamps delivery and collection service

Palletways has enhanced its services for garden retailers by making deliveries and collections more convenient.

The two new services offer flexible time options for the customer.

"Depot Drop-off" is designed to enable customers to drop off small consignments of palletised freight at one of 100 Palletways local depots for onward delivery to their business clients.

The service enables customers with difficult access points to use the Palletways depots as an alternative facility for onward delivery of their goods

"Collect-Direct" has been developed to allow customers to collect their goods directly from their one of the 270 Palletways depot instead of having their goods delivered to their home or business premises.

Palletways said it provides a consolidation point for multiple in-bound deliveries and an accessible and secure collection facility for field-based professionals who do not want deliveries to their home, as well as for those employees who are working on sites away from their business premises. It also offers a collection point for those customers based on red-route or pedestrian-only areas.

Palletways UK managing director Craig Hibbert said:

"We recognise the varying logistics requirements of our customers in the garden retail sector. These new services are designed to add value by making the collection and delivery process as easy as possible for our customers in the garden retail sector and give them options over and above the direct delivery and collection method."

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