Lowaters undergoes lean business review

Lowaters Nursery has recently had lean business specialists Fedden USP review its business operations.

The consultancy looked at how Hampshire-based Lowaters resources were being used and how it could continue to grow its share of the market.

Eighteen staff took a business improvement techniques level 2 NVQ programme, which taught them the principles of how to apply techniques designed for streamlining processes, eliminating waste and which focus on quality, cost and delivery.  

Nursery director Charles Carr said: "More productive team meetings are now being held each week between the staff and the streamlining of paperwork has made a big difference to us. Despatch costs have also been reduced and we have made a total saving of 3,784 hours over 30 projects, delivered by 17 staff working in teams of three and four."

Lowaters has recently heard that it has reached the final of the National Water Efficiency Awards for its rainwater harvesting system. The nursery installed the system on its Hampshire site in 2010 to enable it to become self-sufficient in water.

Lowaters is certified to ISO 14001 and installed a photovoltaic solar unit at the end of last year. The awards are a biannual competition organised by the Environment Agency and Waterwise.


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