Landscape contractor says Investors in People accreditation has helped profits

Contractor Tony Benger Landscaping, which recently won Investors in People accreditation, says it has helped profits because more efficiency beats "chasing sales" in a sinking economy.

The Devon company, which provides landscapes for residential and commercial clients across south west England, worked with Lantra to identify areas where it could improve, said the firm’s business manager Julian Stanley.

"In the turbulent economic climate the company felt that rather than chasing sales, altering the way they work to become more efficient, and being focussed and organised, should be a primary aim," he said.

"Management wanted to focus on improving business performance, measured by growth in turnover and increased profits. Equally they were keen to bring about benefits for staff, such as improved communication, involvement, training, job satisfaction and career progression.

"A year forward we have been assessed and accredited. It’s really heartening to see significant progress. We have set up improved mechanisms to plan, deliver and measure performance.

"The Investors in People framework has acted as a catalyst for even more staff involvement and consultation in areas such as developing the business plan, marketing, improving resources and succession planning.

Lantra specialist June Williams said: "Tony Benger Landscaping used the Investors in People framework to empower their workforce, deliver high-quality services and improve their bottom line; enabling them to increase profits during the recession by reducing cost of sales.

"They viewed it as a development opportunity that gave them an objective view of performance and acknowledged good practice," she said of the framework, which "is flexible, practical and tailored to the needs of the individual organisation".

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