ISS flies its third quality kitemark to prove integrated management

ISS Facility Services Landscaping has scored a hat-trick of international quality kitemarks with its latest accreditation for occupational health and safety management systems, the OHSAS 18001:2007 certification.

The grounds upkeep contractor is now fully accredited to OHSAS 18001, ISO 14001 and ISO 9001, resulting in a fully integrated management system that simplifies processes for employees and better manages continual improvement, said managing director Phil Jones.

He said: "This year has seen us receive our OHSAS 18001, our second consecutive gold RoSPA for occupational health and safety, and globally launch our Drive to Zero Campaign which is all about eliminating risk behaviour and preventing accidents and harm to staff and others.

"Achieving all three certifications shows we are operating to international best practice in quality, environment and health and safety. The disciplines relevant to these accreditations continue to improve both our operational and business performance."

New management systems at ISS include an automated risk assessment tool that helps managers and supervisors identify and quantify risk and a globally launched HSE incident reporting system introducing a more preventative approach to incidents and accidents.

Rajesh Gopalakrishna, who audited the company, said: "The integrated management system is well controlled. The system provides clear guidance and direction and there are processes in place to ensure the documentation is current and appropriate."

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