Horticulture Week Custodian Award - Best urban parks team

Winner - Parks Service, London Borough of Islington

The Islington parks service has five key objectives — to provide safe and welcoming parks, improve grounds maintenance, provide opportunities for work experience and training, deliver and increase income to offset savings, and engage diverse communities to improve health and well-being. The team’s achievements include:

Safe and welcoming parks

-Customer satisfaction of 94 per cent in 2016 user surveys.
-Parks patrol service.
-Comprehensive playground safety inspections and rapid repairs.
-Capital improvements worth £3m delivered via in-house team.
-Park-keepers deployed seven days a week in nine key parks.
-Delivery of 352 events in 2016.
-Establishment of a community gate-locking scheme.
-Some 28 friends groups signed up to a friends charter to play an active role in managing their park.

Grounds maintenance

-London in Bloom gold and "borough of the year" for the past two years.
-Continuous training in plant use and horticultural skills.
-Planting of 70,050 bulbs, 3,924 shrubs/perennials, 15,000 bedding plants and 200 trees.
-Service-level agreements drawn up with 27 groups to carry out horticultural maintenance.
-Gillespie Park gold and "conservation of the year" in London in Bloom.

Work experience and training

-Seven apprenticeship positions.
-More than 3,800 hours of volunteering to date this year.
-Work experience sessions for people with learning difficulties to support them into employment.

Efficiencies and income

-Task management system that provides real time reporting of works, programming, safety checks and quality controls.
-Generation of £1m in revenue through sports income, events, extra works and concessions.
-Secured external grant funding for improvement schemes.

Health and well-being

-Projects launched to reduce isolation. Work done with NHS for post-traumatic stress patients.
-Engaging hard-to-reach groups with nature in their local parks.
-Local schools using parks for outdoor learning.

SEE ALL CUSTODIAN AWARDS 2017 WINNERS


Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Read These Next

What's new in amenity sector weed control?

What's new in amenity sector weed control?

Get set for this summer's Parks & Gardens Live 2019

Get set for this summer's Parks & Gardens Live 2019

Product showcase, kit demos, expert workshops and careers advice all on the schedule.

How are employers in horticulture developing their offer to staff?

How are employers in horticulture developing their offer to staff?

Thanks to a skills shortage in horticulture, employers are working hard to enhance their offer to new recruits -- from training to profit-share schemes. Rachel Anderson reports on developments at six firms in very different branches of the industry.


Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +

HORTICULTURE WEEK Custodian Awards

The Horticulture Week Custodian Awards are open to all professionals responsible for the management and development of parks, gardens and other green spaces. Find out more about how and why you should enter the 2019 Custodian Awards.

Horticulture Jobs
More Horticulture Jobs

Products & Kit Resources

HORTICULTURE WEEK Custodian Awards

Find out more about the outstanding parks, gardens and arboricultural projects and teams that became our Custodian Award 2018 winners.