Horticulture Week Business Award - Grounds Maintenance Contractor of the Year

Winner - Ground Control

Image: Ground Control
Image: Ground Control

Ground Control offers a truly nationwide grounds maintenance service, catering for single- and multi-site customers across a wide range of commercial sectors. Counting the likes of Tesco, Sainsbury’s, Thames Water, Severn Trent Water, Travelodge and Network Rail among its long-standing contracts, it services more than 45,000 commercial sites across the UK.

A keen investor in technology, the company’s "TotalView" mapping system provides a site-specific graphical database of customers’ external assets, hazards and associated maintenance. Meanwhile, real-time ­information from mobile field applications allows customers to review mobile workforce schedules.

Service delivery is monitored through auditing to evaluate compliance with: legal requirements, management systems, procedures and customer standards; structured assessment of operations and standards by compliance managers; mystery auditors; customer satisfaction surveys; and real-time assessments of delivery on the ground.

The end result is high customer satisfaction — the business has received a total of 2,716 testimonials from customers to date, commending its high quality of work and customer service.

A focus on innovation and sustainability has seen the business invest in battery powered equipment for use on a range of contracts. As well as reducing the company’s carbon emissions, this has also helped to meet site-specific client requirements such as the prohibition of petrol/diesel machinery use at water utility sites within a certain distance of clean water testing laboratories.

Ground Control is committed to reducing any negative environmental impact and is working to reduce consumption, increase recycling and reconsider how it manage its activities. A qualified in-house team carries out ecological surveys prior to all works. Ground Control also works alongside local schools and communities to encourage biodiversity.

A select number of clients are invited to an annual "environmental awareness day" to support the daily maintenance of their estates. This includes talks on topics such as sustainability, biodiversity, invasive species, tree management and pest control, delivered by Ground Control’s own experts.

The firm supports local communities with training and employment opportunities, as well as charitable support. Following the building of a new pumping station by client Anglian Water, Ground Control provided 15,000 bulbs, tools and training on planting for local residents.



Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Read These Next

What have been some of the highlights from 180 years of Horticulture Week?

What have been some of the highlights from 180 years of Horticulture Week?

For Horticulture Week's 180th anniversary, many former and current contributors have shared memories of their time at the title.



Bright flowers and sweet scent merit a higher profile in garden design for these undervalued shrubs, Sally Drury insists.



Good pictorial labelling and effective use of point-of-sale material is crucial for these showy flowers, says Sally Drury.

Partner Content

How retailers and growers are responding to the gardening boom

How retailers and growers are responding to the gardening boom

Presented by Fordingbridge
How LED grow lights can help  improve crop production

How LED grow lights can help improve crop production

Presented by Signify
Using nature against nature: two pest management essentials

Using nature against nature: two pest management essentials

Presented by Fargro

Horticulture Week Top 70 Landscape and maintenance contractors

See our exclusive RANKING of landscape and maintenance contractors by annual turnover plus BUSINESS TRENDS REPORT AND ANALYSIS


Tenders Tracker: LIVE TABLE

Tenders Tracker: LIVE TABLE

Welcome to Tender Watch, where Horticulture Week keeps track of the latest horticulture-related public sector tenders of value £10,000 or over so you don't have to.

Horticulture Jobs
More Horticulture Jobs


Build your business with the latest public sector tenders covering landscape, arboriculture, grounds care, production and kit supplies. To receive the latest tenders weekly to your inbox sign up for our Tenders Tracker bulletin here.


Free to subscribers, the essential guide for professional plant buyers

Download your copy

Products & Kit Resources