Employee retention and development is key at Arboriculture Association approved contractor Artemis Tree Services, established just over 10 years ago. Now boasting a turnover of more £1m, the firm enjoys a high staff retention rate (94% in 2018), reflecting its priorities as a business.
Artemis has coached 10 apprentices through the Capel Manor College arborist apprenticeship scheme, eight of whom are still with the -business. It guides the apprentices through their practical skills portfolio and supports them as they work towards gaining their industry-recognised professional qualifications.
The business believes that by investing in its staff it is able to build a happier workforce and it actively encourages staff to grow and progress within the company, retaining the skills that have been developed in-house. In 2018, Artemis spent £31,300 (283 working days) on training for its 28-strong team.
Every member of staff has a six-monthly appraisal and development review, and is actively encouraged to expand their knowledge and gain further qualifications. This year, two Artemis arborists are working towards their level six arboriculture diploma certificate. They are given two days a month to study. All administrative staff members have been trained in "arboriculture knowledge", "managing ancient and veteran trees" and "tree biology".
The business strives to ensure employee well-being with benefits such as paternity leave, role diversification, a day-off for birthdays, Pilates sessions for back health, sabbaticals, flexible working hours and corporate team-building days. It also runs an employee of month scheme, photo competition and employee of the year award, voted for by the team.
Artemis team leader Tom Parriss joined in 2013 via the apprenticeship scheme. He graduated from the course and a year later was promoted to trainee climber. Within 12 months, Tom was made main climber/team leader. A year later, he was promoted to senior team leader. Now Tom is the contractor’s most versatile and capable climber and the go-to person for large, difficult and dangerous jobs.
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