Glendale has won a four-year contract with City of Edinburgh Council featuring community involvement, apprentices and the use of IT to streamline work.
The contractor will support more than 3,000 residents eligible for the city's Garden Aid Scheme. Upkeep teams will offer a regular gardening service alongside other associated works. These include ad hoc grounds maintenance to low-rise housing areas.
The performance-based contract is dependent on several factors including grass height, quality and customer satisfaction. Glendale regional director Mike Brunskill said: "Customer satisfaction is a crucial part of the contract. Our performance will be monitored and reviewed on site by tenant-led inspection groups."
The company added that it also aims to deliver tenant participation for youngsters and unemployed people through work experience and career guidance. Three apprentices will be taken on to train for three years, said Glendale general manager for Scotland David Delargy.
The contractor said its teams will link up with locals through a "bespoke client-specific website" that will provide local information. This will inform the client and residents of maintenance schedules and progress.
It will also make reporting on and monitoring of its work transparent, tying in with a drive by Glendale to offer more localised services and initiatives, especially in the housing sector where "resident communication and involvement is key".
"Apprentices will receive a bespoke training plan to ensure they achieve the knowledge and experience required to deliver the contract to the highest standard. Each apprentice will be supported throughout this process by an experienced mentor who can help them achieve their potential."
David Delargy, general manager for Scotland, Glendale