GCA launches internet-based training product

Internet-based training software that aims to help garden centre staff learn new skills is set to be launched by the Garden Centre Association.

The online "eLearning" tool will include modules on product knowledge, customer service and food hygiene.

The software will allow users to personalise the modules with its own corporate branding.

A GCA statement said it had funded a "costed proposal…in order to get the project off the ground and, following significant support from member garden centres, the project will proceed this year".

Former GCA chairman, Dennis Espley said: "We are committed to helping members improve their businesses and as part of this we feel it is extremely important to provide garden centres with a resource that will ensure their continued professional development."

Kent-based Coolings Garden Centre chairman Paul Cooling  said: "I feel that from the initial indication of cost, this represents excellent value for money."

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