Etesia reminds customers of warranty registration

Turf care machinery manufacturer Etesia is calling on customers to ensure they complete warranty registrations at the time of purchase.

The warning comes following an incident involving a three-year-old ride-on mower which needed repair work, but was not covered because the owner had failed to register the machinery at the time of purchase.

Etesia UK general manager Les Malin said:  "Warranty registration is such a vital part of our customer service – apart from the obvious peace of mind it gives the customer, it ensures a tight working relationship between them and their local Etesia dealer.

"We pay dealers for any repair work they may have to carry out should there be a fault to a machine as a direct result of manufacture, and failure to register at the time of purchase means this whole process breaks down."

He added:  "Above all, we would like to get to know the end-user; it’s the perfect way of making further improvements to our products.

"There are very few faults, but we do need to know about them when they do arise."


Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Read This Next

Pitches - synthetics solutions

Pitches - synthetics solutions

New technology can record, trace and predict maintenance activities for all types of artificial surfaces, Sally Drury reports.

Pitches - seeds and consumables

Pitches - seeds and consumables

The right seeding and inputs are essential for keeping grass in top condition and ensuring that pitches look and perform at their best, says Sally Drury.

Pitches - Invaluable hardware

Pitches - Invaluable hardware

Choosing the right maintenance equipment for your pitches can increase playing time and generate more revenue for the venue, Sally Drury explains.

Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +
Horticulture Jobs
More Horticulture Jobs

Products & Kit Resources