Enter supermarket complaints quickly and anonymously online, says NFU

The NFU has launched a scheme to enable growers to report retailers suspected of breaching the Groceries Supply Code of Practice (GSCOP) anonymously online.

Phil Hudson - image:NFU
Phil Hudson - image:NFU

The code's adjudicator Christine Tacon is seeking information on retailers engaging in unfair practices with their suppliers such as unjustified payments for customer complaints, retrospective variations to supply agreements, tying to third party goods or suppliers and forced contributions.

NFU head of food and farming Phil Hudson said: "Members have been telling us for some time that breaches of the GSCOP code continue to take place.

"Although the GSCOP code covers direct suppliers only, anyone with information or evidence of a breach of the code is able to submit evidence to the adjudicator."

NFU horticulture and potatoes adviser Lee Abbey added: "For the role of the adjudicator to be successful in stamping out bad practice, it is important that suppliers, both direct and indirect, provide information on which the adjudicator can act.

"I'd encourage anyone who believes breaches of the code continue, to fill them out today."

The form is available to members on the NFU website


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