According to the 2013/14 UK Retail Fraud Survey, retailers’ concern over merchandise theft by employees is second only to their concerns over shoplifting - 27 per cent compared to 30 per cent. In 2011 the Centre for Retail Research put the cost of employee theft to UK retailers at £1,765m.
The IntegriTool online system is a recruitment tool which uses interview technology to help retail companies measure the honesty of potential employees or staff seeking promotion to more responsible roles.
The company says it helps retail employers select candidates for interview that are less likely to commit dishonest or criminal acts, or exhibit counterproductive behaviour such as workplace bullying, company disloyalty or substance abuse.
IntegriTool UK gives candidates a 30-minute multiple-choice question test via email or face-to-face related to ethical matters such as theft, substance abuse and bribery. This system adapts itself to each candidate by choosing questions based on their previous answers and the time taken to respond.
A report is then sent to the employer highlighting a candidate’s work-based behaviour and attitudes to questions during the interview process.