Business Award Winners' Insight for 2020 - Artemis Tree Services

The winners of the 2019 Horticulture Week Business Awards reveal their priorities for 2020 and detail opportunities and challenges.

Image: Artemis Tree Services
Image: Artemis Tree Services

Awards: Arboriculture Contractor of the Year and Employer of the Year

Comments: Aaron Walsh, commercial director

What are your key goals/priorities as a business for 2020?

We aim to continue to grow and move forward as a business, keeping abreast of current industry thinking and innovations as part of our ongoing Arboricultural Association Approved Contractor status requirements. Good customer service is a priority for us and we hope to keep on getting excellent reviews and recommendations from our clients.

Staff development and retention is important to us and we have a great team, both in the office and out on site. We have just begun training our first group of four apprentices in-house and this is something we are hoping to progress in 2020. We’ve been involved in several projects giving back to our local community last year, such as Harefield Hospital Healing Garden, setting up reading circles at schools and helping to clear community spaces. These have been a really positive experience for us and the community involved, and we certainly plan to do more this year.

What do you regard as the biggest opportunity for you as a business (or for your sector) in 2020 and why?

We are very excited about our new in-house apprenticeship scheme. We are hoping to take on up to four apprentices every six months, with a view to
training them as highly-skilled arborists. This will give us full control over workmanship and enable us to develop new staff to the Artemis high standards and style that we are synonymous with.

What do you feel will be the biggest challenge for you as a business (or for your sector) in 2020 and why?

Finding more yard space has been very difficult and will only get worse in 2020. We are rapidly outgrowing our current headquarters. Another ongoing challenging for the arboriculture sector is keeping up to date with latest biosecurity developments to help prevent the spread of non-native pests and diseases among our trees and the wildlife that inhabit them. Staff safety is, of course, another big challenge in this industry, and how we can best keep our arborists safe while at work is a matter that we continually review and update.

What was the best thing about winning a Horticulture Week Business Award for you as a business?

For us, the award brought us great pride. We were over the moon to have all our hard work acknowledged among our peers.


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