BSI seek online shopping standards input

British Standards Institution (BSI) is seeking input into new standard for online shopping.

The new draft standard in development giving guidance on how organizations can manage effective e-commerce service delivery and improve customer satisfaction.

This international draft standard has been developed to respond to the growing demand for online retailing. The draft of ISO 10008 is available for comment until 10 September 2012, and people can get involved and shape the standard.

See http://drafts.bsigroup.com/Home/Search?searchText=10008


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