The Hampshire grower is using the NetDespatch integration tool ‘Connector’ with its three websites.
The system enables orders entered into Blackmoor’s order management system to be securely transferred to the NetDespatch platform for labelling and tracking, and then forwarded automatically to the nurseries’ APC Overnight courier, Trio Logistics.
"NetDespatch Connector watches for orders from the backend system that supports our three web sites, importing the orders and delivery addresses as soon as they are available, and automatically printing the correct labels for despatch," said Blackmoor nursery manager Jon Munday.
"It saves a lot of time and labour as we no longer need to import the information by hand and then print out the individual consignment notes and labels. It probably used to take at least half a minute to produce a single consignment note and label manually. Now we can deal with all of the day’s orders in about the same time. That is a significant saving."