Monkton Elm manager Norma Moore said the pet centre has been refurbished to include a small animal area, a nutrition centre, a behavioural area and a playtime area.
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High environmental standards, community work and support for local suppliers are all lessons for the wider garden retail industry, Matthew Appleby discovers.
Garden retailers are under pressure to use less plastic as the Government's new 25-year environment plan seeks to introduce a wave of measures to reduce pollution.
The Government has made strong statements on peat reduction in its new 25-year environment plan, published in January.
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