B&Q's Tim Clapp says language the barrier to growth in garden business

Kingfisher buyer Clapp has suggested banning complex horticultural terminology.

by Matthew Appleby
Clapp: points out that two rules for successful garden centre are to ‘get your plants right, then get your buns right’ - image: HW
Clapp: points out that two rules for successful garden centre are to ‘get your plants right, then get your buns right’ - image: HW

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