Annual cost of retail crime soars to £1.4bn

The overall cost of retail crime has increased by 31 per cent to £1.4bn a year, according to a British Retail Consortium (BRC) crime survey.

The riots in August 2011 highlighted the importance of tackling retail crime at an early stage, said the BRC. "This criminal behaviour had a significant impact on retail businesses but most importantly on retail staff and customers. While reassuring to see so many of those involved given custodial sentences, the high percentage who had previous convictions remains a significant concern."

Increases in threats and verbal abuse to retail staff increased by 83 per cent. Robberies went up by 20 per cent, with retailers reporting an increase in the use of weapons and violence.

Despite a reduction in theft and burglaries reported in this year's survey, the value of these offences has increased significantly.

B2B Links marketing director Jeremy Davies said Webbs garden centres were among the one centre a week to have brought in security tagging recently. He added that B2B can now deploy a secret shopper thief who gives feedback on security.


Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Read These Next

Business Planning - strategic sourcing

Business Planning - strategic sourcing

Having a robust strategy to cope with potential supply shortages is important to protect any retail business, Neville Stein explains.

Latest garden retail company results: who has done best and why?

Latest garden retail company results: who has done best and why?

Medium-sized groups in the £20m-£100m bracket such as Klondyke, Hillier, Squire's, Notcutts and Blue Diamond look to have done best as 2017 results are released.

Maianthemum

Maianthemum

Showy spikes, lush leaves and sweet scent all help to sell these appealing plants, writes Miranda Kimberley.


Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +
Horticulture Jobs
More Horticulture Jobs

Horticulture Week Top 100 GARDEN CENTRES 2017

See our exclusive ranking of garden centre performance by annual turnover. 

Garden Centre Prices

Peter Seabrook

Inspiration and insight from travels around the horticultural world
 

Read more Peter Seabrook articles

Neville Stein

Business advice from Neville Stein, MD of business consultancy Ovation
 

Read latest articles

PLANT SUPPLIERS GUIDE

Free to subscribers, the essential guide for professional plant buyers
 

Download your copy