How did you get into the horticulture industry? At the age of 16 I had a summer job as a grounds maintenance operative. After having explored several other options, I found myself back in the horticulture arena, where I moved my way through to team foreman, supervisor and then contracts manager. Following a move to New Zealand, I diversified my industry skills as an estimator before settling in the area of business development.
What does your typical day involve? A commute across town at the crack of dawn to beat the London rush, then a review of project and bid timelines with my team. Tasks vary day to day but may include competitive tender processes, client retention bids, service density projects, marketing campaigns and business efficiencies.
What takes up most of your time? Bid management and proposal development.
What is the best aspect of your job? Building successful client relationships and nurturing them to achieve contract longevity and growth.
And the worst? Hearing stories from previous clients, who are now being delivered inadequate services by their new providers.
What is your greatest achievement at work? Managing a team for the award of a £1.2m commercial landscape project in 2012.
How do you wind down after a hard day at work? Outdoor pursuits such as hiking and climbing, and playing musical instruments.
What does the future hold? Realising the growth strategy formulated earlier this year through hard work and the support of a fantastic team.