What is your typical day?
As business development manager, I don't have a typical day as such. My time is split between speaking to existing clients to see how satisfied they are and if there is anything else we can do for them, and speaking to new clients - who could be contractors or architects - and finding out what work is upcoming. The rest of my time is spent dealing with projects based around marketing, advertising, internal systems and working on strategy.
What takes up most of your time?
Networking. There are so many people involved in large-scale projects that finding the right person to speak to is often the hardest aspect.
Do you get out of the office enough? Yes, about 30 per cent of the time - it is important to understand your service thoroughly and see completed projects, as well as meet with people face to face. Sales should never be just about new business and an initial contact but an all-round service.
What is the best part of your job?
Winning a piece of business and being able to revisit the project after completion and receiving positive feedback.
And the worst?
Losing tenders when you know you have a real understanding of the requirement.
What kit can't you do without?
My PC and mobile phone.
How do you wind down after work?
Watching Liverpool FC and entertaining friends.
What does the future hold?
On a personal note, I'm getting married. At work, despite the financial climate it is an exciting time for the firm. We have a solid base on which to build and a great reputation so growth in current markets and exploration into new business streams is the next stage.