Me & My Job - Kate Dewan, planteria manager, Old Railway Line Garden Centre

Kate Dewan, planteria manager, Old Railway Line Garden Centre - image: HW
Kate Dewan, planteria manager, Old Railway Line Garden Centre - image: HW

- How did you get started in the industry?

Ever since I was young I helped my mum with her garden. It was her pride and joy. Mum instilled in me her love of gardening and I am fortunate enough to now work in this industry.

- What does your typical day involve?

I oversee the running of the planteria in the garden centre. I make sure that customers are well looked after, ensuring that they are given good advice as and when requested. I also work on ordering stock, accepting deliveries and display and merchandising.

- What takes up most of your time?

Making sure that as a team we always keep our planteria clean and tidy and our customers' needs are always met.

- What is the best aspect of your job?

It's great when customers give feedback on how useful our advice has been to them.

- And the worst?

When the weather is bad it can cause problems for both us and the customers.

- What is your greatest achievement at work?

Being part of a team that has won the Garden Centre Association's award for best planteria in the Wales and west group for four years running.

- How do you wind down after a hard day at work?

I walk my two young terriers and spend time in my own garden at home.

- What does the future hold?

With the new development nearing completion at the garden centre, there will be challenges ahead for us all. Our new building, which includes a shop area and restaurant, will officially open in late September. We must all rise to the occasion and build on the success we have achieved so far.


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