Wyevale Garden Centres, which is believed to have appointed DC Advisory to advise on refinancing, said its internal employee feedback did not reflect that of Glassdoor, where its score was just 1.9/5. By comparison, B&Q scored 3/5, Homebase 4/5 and Dobbies 3.3/5.
The firm would not comment on its re-financing, but said: "Colleague engagement is critically important and we actively encourage two-way feedback across the business. When our new chief executive [Roger Mclaughlan] joined last year, he made this a top priority and our most recent employee survey has already shown significant improvements.
"Many of our ratings exceed that of the Glassdoor average, including our CEO scores which increased to 76% recently. We are committed to creating an environment that supports all our employees and recognise the need to get things right for them in order to deliver the best for our customers."