The high-speed text service enables customers to quickly and easily track the progress of an order from their mobile.
William Sinclair said service typically replies to tracking requests within 30 seconds and makes information such as order status and delivery due date easily available.
To use the service customers text ‘wsh’ along with their authority code to phone number 80010.
In addition, William Sinclair has also launched its online purchasing system allowing customers to submit orders instantly using the internet. To access this service customers logon to a specially created secure web page which is given on registration.
To register for either service customers can either call Robert Daines at William Sinclair on 01522 780310 or email firstname.lastname@example.org.
Danny Adamson, managing director, William Sinclair – Retail, said:
"The busy Spring growing-season is almost on us, and with a cluster of bank holidays over Easter there is no doubt that this will be one of the busiest periods for our customers. Having access to order information within 30 seconds, and up to 14 days before delivery will give our customers even greater peace of mind and allow them to run their businesses more efficiently."