William Sinclair launches text order tracking service

William Sinclair Horticulture has launched what it claims is the horticulture industry's first order tracking service for its retail and professional customers.

The high-speed text service enables customers to quickly and easily track the progress of an order from their mobile.

William Sinclair said service typically replies to tracking requests within 30 seconds and makes information such as order status and delivery due date easily available.

To use the service customers text ‘wsh’ along with their authority code to phone number 80010.

In addition, William Sinclair has also launched its online purchasing system allowing customers to submit orders instantly using the internet. To access this service customers logon to a specially created secure web page which is given on registration.

To register for either service customers can either call Robert Daines at William Sinclair on 01522 780310 or email robert.daines@william-sinclair.co.uk.

Danny Adamson, managing director, William Sinclair – Retail, said:

"The busy Spring growing-season is almost on us, and with a cluster of bank holidays over Easter there is no doubt that this will be one of the busiest periods for our customers. Having access to order information within 30 seconds, and up to 14 days before delivery will give our customers even greater peace of mind and allow them to run their businesses more efficiently."

Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus

Read These Next

Garden centre and nursery experiences: the next big trend in 2018?

Garden centre and nursery experiences: the next big trend in 2018?

Reports say today's shoppers are as keen to take in "experiences" as they are to shop - and garden centres say they are well-placed to take in the trend.

Business Planning - Staff are your greatest asset

Business Planning - Staff are your greatest asset

An effective strategy to retain staff is the best way for any business to avoid a potential recruitment crisis, Neville Stein advises.

What benefits can buying an extra garden centre bring to retail owners?

What benefits can buying an extra garden centre bring to retail owners?

More garden centres are adding an extra location to their offer - Coolings in Kent being the most recent example of the trend. But why are they doing it - and what are the benefits?

Follow us on:
  • Facebook
  • LinkedIn
  • Twitter
  • Google +
Horticulture Jobs
More Horticulture Jobs

Horticulture Week Top 100 GARDEN CENTRES 2017

See our exclusive ranking of garden centre performance by annual turnover. 

Garden Centre Prices

Peter Seabrook

Inspiration and insight from travels around the horticultural world

Read more Peter Seabrook articles

Neville Stein

Business advice from Neville Stein, MD of business consultancy Ovation

Read latest articles