Which? Gardening names best - and worst - online gardening companies

Two Wests & Elliott has been voted favourite mail order/online gardening products company by readers of Which? Gardening.

The 30 voters said the company had a good range of greenhouses and greenhouse equipment and that it provided good customer service.

Amazon was voted in second place, Organic Gardening Catalogue third and Crocus, fourth.

Thompson & Morgan had four times as many votes as other companies and came 11th out of 18 companies.

Easy ordering, speed of delivery and price were top requirements.

Dissatisfaction with plants led to the biggest number of low marks.

Two Wests & Elliott MD Peter Bennett said: "We pride ourselves on customer service. It gives us the edge."

Lead the Good Life (www.GardenBargains.com) MD Peter McDermott said: "It is not always the prettiest websites that are most successful."

Results summary


Two Wests & Elliott (30) 83%
Amazon (94) 81%
Organic Gardening Catalogue (52) 80%
Crocus (101) 74%
Harrod Horticultural (81) 71%
QVC (40) 71%
Garden4less (33) 67%
Dobbies of Devon (98) 66%
Suttons (117) 66%
Marshalls Seeds (88) 65%
Thompson & Morgan (410) 63%
Mr Fothergills (48) 62%
Gardening Direct (123) 61%
Garden Direct (53) 60%
J Parker (91) 51%
Bakker (40) 50%
Van Meuwen (43) 49%
Spalding Plant & Bulb Co (48) 46%

 

 


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