After piloting the solution for several weeks, Squire’s decided to take advantage of the rapid deployment option through Retail Support Pro’s cloud based services, implementing the software within 48 hours.
Squire's operations manager Andy Bunt said: "This is an exciting time for us. As our business grows, we want to ensure the best possible customer experience in our stores. Store 360 gives us peace of mind that all of our core safety, legal and operation activities are completed on time, correctly and with absolute transparency. This allows us to focus our staff on the right activities at the right time; cutting cost, improving sales and enhancing the customer experience."
David Rogers, global sales and marketing director at Retail Support Pro added: "We worked closely with Squire’s to understand the business processes, priorities and people, which allowed us to provide the best-fit solution for their business. After initially deploying safety, legal and compliance activities, we are now building on that foundation and focusing on more sales and customer driven activities. We have been extremely pleased with the rapid nature of the project as we have been able to show immediate value to Squire’s."