Understanding what your customers want is the secret behind offering the service that keeps them coming back, writes Leslie Kossoff.
Having identified prospective partners to help you widen your contract net, the next step is to agree the right structure that protects all parties involved and ensures financial benefits, Leslie Kossoff advises.
In an environment of local decision-making, partnership can offer a way into public sector contracts if you identify common strengths and standards and check the package adds value Leslie Kossoff advises.
Thanks to the Royal Wedding, there is one more bank holiday on the way than usual, writes Leslie Kossoff.
On the lookout for new customers? Perhaps you need to revamp your brand, suggests Leslie Kossoff.
In the final instalment of her three-part series, Leslie Kossoff looks at how firms can benefit from thinking small.
HTA business development director Tim Briercliffe has urged growers to capitalise on current opportunities in the face of a changing market.
Planning ahead will put you in a favourable position to grasp any opportunities as soon as they come along.
Nurseries are still missing out on the benefits of computer-based management, says Gavin McEwan.
Economically, times are far from ideal, but garden centre operators are better placed than other retailers to make the most of the current situation, says Leslie Kossoff.
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