There is a need to praise the good work they do, remember to speak to everyone and ensure every employee goes home feeling they are important. Few should argue with these sentiments.
He also said: "When loyal ageing workers no longer pull their weight, lighter jobs should be found for them." Experienced staff nearing retirement do not always welcome being sidelined, although it is my view wages should not continually increase year on year but reduce as staff become less productive/valuable as they head for retirement.
There remains the question of how to measure the value of ageing staff — one of my publishing employers has not given a wage increase to anyone for five years. Workload in the meantime has doubled and with 24/7 online news, demands have increased considerably to say the least.
It was, however, a great lift to see and hear John and Robert Hillier’s sons Jim and George take the stage at a recent RHS Chelsea Flower Show 2016 press briefing and describe how their exhibit will move from the prestigious Monument site to another alongside next May.
They now take over responsibility for their family businesses’ exhibit and I wish them every success as they inevitably bring new ideas and the wind of change into their companies’ long-admired huge display. Each year one cannot help but wonder how much longer Hillier Nurseries & Garden Centres could carry this enormous cost.
Next May we will see how the new generation, working with very experienced, hard-working, loyal staff, cope and adjust to the ever greater demands of showing plants in central London. John Herbert reminded us: "Positive thoughts give you energy, negative thoughts drain your energy." So think positively, young people.
Peter Seabrook is a gardening writer and broadcaster