Mystery Shopper - Webbs Ryton Gardens, Coventry

Garden Retail's mystery shoppers drops in for a visit at Webbs Ryton Gardens.

Webbs Ryton Gardens, Coventry
Webbs Ryton Gardens, Coventry

The Outside?

The former Garden Organic Ryton shop is in the process of being revamped after Webbs garden centres controversially took it over in late 2009. The shop is in the process of being rebranded. The outside area is well stocked with products such as peat-free growing media. A car park will become more planteria space. The site is very well signposted off main roads with brown signs - as is the Webbs main site in Wychbold.

Shopability?

Inside there is a lot of empty space, which is currently not well lit. The shop has smart new wooden cladding and will look good when finished. The food section is being redone. There is a new book section, and a furniture section is being installed. The catering area looked busy.

Was I being served?

Very friendly staff. We chatted about the handover. They said it had been a challenge moving from working for a charity to working for a business.

Did I buy?

Two books on entymology.

Online?

There is just one page on Garden Organic's site. Not too impressive. However, Webbs has an all-bells and-whistles website.

Verdict?

Very much in the process of change. It should be a good centre when done but it does look a bit dim inside at the moment.


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