Plan A 2025, which builds on the first 10 years of its Plan A sustainability drive, commits M&S to:
- making its entire business model, supply chains and products zero-waste;
- making all M&S packaging "widely recyclable" by 2022;
- halving food waste by 2025;
- ensuring at least half of food sales come from "healthier products" by 2022;
- incentivising and rewarding customers "for making healthy choices" from 2019;
- ensuring all "key raw materials" come from sustainable sources by 2025;
- reducing greenhouse gas emissions in its supply chain by 13.3m tonnes by 2030.
Chief executive Steve Rowe said: "We believe we can engage all of our 32 million customers, 85,000 colleagues and 200,000 shareholders in the plan that becomes a mass voice for sustainable change."
Chair of the Plan A advisory board Jonathon Porritt added: "It's so important that M&S, one of the world's most trusted and well-loved companies, keeps raising the bar on what it means to be a sustainable retailer.
"On all the big challenges – supply chain, climate, food waste, living wage, human rights, packaging, community investment and so on – the pressure is intensifying and expectations rising. It's great to see M&S leading the way here."
M&S will report on Plan A 2025 progress every year in June and the commitments will be assured by independent auditors and M&S' own audit team.