Homebase has started a trial of its check-and-reserve facility in seven of its stores. Check-and-reserve allows customers to select products from its website, then check to see if there is stock in their local store. This follows the national roll-out of the Homebase "online stock check" service in May. Also, the DIY/garden retailer is to stock only British-grown Christmas trees this year as part of its green retail drive.
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Reports say today's shoppers are as keen to take in "experiences" as they are to shop - and garden centres say they are well-placed to take in the trend.
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Business advice from Neville Stein, MD of business consultancy Ovation