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Management

Management issues and advice for running successful horticultural businesses and complying with technical regulation and employment law

Business, HR & Communications

Business Planning - Use teamwork to boost your business

Business Planning - Use teamwork to boost your business

24 January 2014

Ensuring that staff work well together in teams will deliver a range of benefits, Neville Stein explains.

 
 
The fine art of expert storytelling

The fine art of expert storytelling

01 November 2013

Avoid repeating bland corporate messages if you want to get your message across, Ben Hurley advises

 
 
Business planning - Motivation matters

Business planning - Motivation matters

05 September 2013

A motivated workforce can improve performance and customer satisfaction, Neville Stein points out.

 
 
Business planning - The importance of employee induction

Business planning - The importance of employee induction

11 July 2013

If you have read one of my previous articles you will probably know that I consider employees to be a company's greatest asset and that they hold in their hands the success and reputation of the business itself.

 
 
Recruiting the right staff

Recruiting the right staff

16 May 2013

Key principles apply to finding the right people for your organisation's job vacancies, says Neville Stein

 
 
Business planning - Staff: your greatest cost and biggest asset

Business planning - Staff: your greatest cost and biggest asset

07 March 2013

Getting recruitment right in the first place is essential for any successful business, Neville Stein explains.

 
 
Business planning - Future-proofing your business

Business planning - Future-proofing your business

07 February 2013

Anticipating future developments is key to grasping business opportunities, Neville Stein explains.

 
 
Business Planning - Managing the money

Business Planning - Managing the money

23 November 2012

Keeping careful track of your cash flow is key to any successful business, says Neville Stein.

 
 
Marketing communications

Marketing communications

24 August 2012

Having a fully integrated strategy is key to getting the most from your online presence, says Neville Stein

 
 
Business Planning - The importance of public relations

Business Planning - The importance of public relations

06 July 2012

Understanding how to make use of PR can improve your image and draw customers, says Neville Stein.

 
 
 

Landscape, Amenity & Contract management

How to get the most from hiring out your park

How to get the most from hiring out your park

18 January 2013

The hire of parks requires a marketing plan, a usage strategy and commercial focus, says Sid Sullivan.

 
 
Sargent's Solutions: Alan Sargent on speeding up payments and contractor troubles with weather-related delays

Sargent's Solutions: Alan Sargent on speeding up payments and contractor troubles with weather-related delays

08 January 2013

Q: How can I ensure faster payment of the last instalment on a contract? Even when the job is complete, I still have to wait long after we have finished. A: Terms of payment should be clearly laid out in your terms and conditions. I know that most...

 
 
Gardens Management - Rationalising labour and overheads

Gardens Management - Rationalising labour and overheads

18 December 2012

An accurate grasp of your site's needs and your workforce's activity is essential, Alan Sargent advises.

 
 
Green Space Management - Seven steps to effective management

Green Space Management - Seven steps to effective management

03 August 2012

Want to improve your leadership skills? Sid Sullivan identifies the habits that make successful managers.

 
 
Green Space Management - Handling events in the garden

Green Space Management - Handling events in the garden

22 June 2012

Events require preparation to minimise damage and deal with the public diplomatically, says Alan Sargent.

 
 
Green Space Management - Best practice tendering - part three

Green Space Management - Best practice tendering - part three

11 May 2012

In the last of his series of articles on tendering, Sid Sullivan looks at how to approach service delivery.

 
 
Green Space Management - Best practice tendering - part two

Green Space Management - Best practice tendering - part two

16 March 2012

In the second of three articles on tendering, Sid Sullivan examines how to assess potential contractors.

 
 
Green Space Management - Best practice tendering - part one

Green Space Management - Best practice tendering - part one

17 February 2012

In the first of three articles on tendering, Sid Sullivan tackles the key questions during the planning phase.

 
 
Green Space Management - Managing risk and reputation

Green Space Management - Managing risk and reputation

20 January 2012

Planning a media response is vital to protect your business's reputation, says Sid Sullivan.

 
 
Green Space Management - Take steps to harness volunteers' potential

Green Space Management - Take steps to harness volunteers' potential

18 November 2011

A volunteer strategy adds real value to the service - as well as the participants' CVs, says Sid Sullivan.

 
 
 

Leslie KossoffLeslie Kossoff

Management advice from Leslie Kossoff

Kossoff On ... Using technology to improve business

14 February 2013

Now that I'm back home in the Silicon Valley, I was particularly happy to see the HTA's new white paper How to Profit from a Connected World. From my perspective, it's past time your sector got with the program.

 
 

Time to get tweeting

23 October 2012

Let s face it, too many small and medium-sized businesses (SMEs) in the horticulture sector tend to be wary if not scared of social media. You worry that your employees will waste time posting on Facebook and checking out what their friends are d...

 
 

Kossoff On ... why you need to start thinking beyond the 'verticals' like your supply chain if you want to boost your business

28 September 2012

If you're not already well into your planning for next year, you've got a big problem.

 
 

Kossoff On ... Aim for a hat-trick to secure future sales

06 July 2012

When I read the recent interview with David Domoney about his new venture with the RHS celebrating young gardeners (HW, 1 June), it was the closest thing to a hat-trick that a very non-sporty person such as myself could imagine. Here is my thinking.

 
 

Kossoff On ... Beware of spin and excess information

10 February 2012

We are living in a literal and metaphorical world of TMI (too much information).

 
 

Kossoff On ... Using Lean tools to build on your terms

04 November 2011

There's a dangerous misconception about what Lean is and does. In fact, it's so dangerous - and so common - that most organisations either misuse the system, miss the opportunities, or both.

 
 
 

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In This Issue

Horticulture Week - 18 April 2014

NEWS: Garden centres look forward to late Easter sales bonanza

SARGENT'S SOLUTIONS: Why the Customer Rights Bill should be seen as an opportunity rather than a threat

MARKET REPORT: Glasshouses

LANDSCAPE ANALYSIS: Government prospectus offers potential boost across disciplines

EDIBLES: Helping cut food waste - latest packaging addresses concerns over waste issues

PLANT FOCUS: Polygonatum