Contract mobilisation included more than £1million investment in new machinery, the acquisition of new vehicles, together with streamlined consultation arrangements for the 45 employees transferring from the previous two grounds maintenance contractors.
Day one of the new contract involved three simultaneous staff group inductions across the portfolio which
included a H&S briefing, together with the issue of PPE and plant, equipment and vehicles.
Gavin Jones operations manager Simon Jacob said: "It was a huge undertaking to synchronise the
delivery of the vehicles and equipment required across the country to service such a high profile new
contract. The local GJ Operations managers were ably supported by our HR, SQE, Training and Support
team and ultimately the first day went without a hitch. We couldn’t be more proud of what was
achieved on the first day."
In a five-year arrangement, Interserve, the support services and construction company, is working in collaboration with the Ministry of Defence’s DIO and USAF, to support US mission objectives in the UK and has appointed Gavin Jones Ltd as its grounds maintenance service partners.
With the engagement of Interserve as integrated service FM provider, the US Air Force across the UK will now have a single, 24/7 point of contact for getting help with emergency repairs and buildings maintenance, as part of a wider new facilities management service. This is the first time a centralised,
24-hour Helpdesk support service of this kind has been available to US Forces communities in the UK,
giving a common, high-quality experience for those reporting maintenance queries and repair requests
across all bases, providing expert advice and specialist support, 365 days a year.
The joint collaborative approach between Interserve, DIO and USAFE is based on the DIO’s Next
Generation Estate Contracts (NGEC) format, which brings together all current facilities services contracts
within Interserve, to provide management, maintenance and development services.