Garden Centre Group's Roeber predicts bright future for click and collect

The Garden Centre Group (TGCG) plant buyer Nicky Roeber says there is a bright future for click and collect and that growers can benefit from working with TGCG on the service.

Roeber told the recent HTA seasonal plants conference that Argos was years ahead of the pack and first to market with a click and collect service in 2000.

But over the last five years, household names such as Tesco, Screwfix and John Lewis have introduced a click and collect-style service.

Roeber said check and reserve accounted for 29 per cent of Argos' £819m sales in quarter one 2012 and after Halfords launched click and collect two years ago, now 86 per cent of all its online sales are for in-store collection.

For John Lewis click and collect sales are 40 per cent of online delivery activity and is its fastest growing delivery channel.


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