Dobbies Garden Centres uses Toshiba printing

Dobbies is now using Toshiba TEC's mobile printing technology across its garden centres.

The Tesco-owned 36 centre chain, which is expected to be bought by Wyevale Garden Centres for around £200m by the end of May, is using the technology to price and discount stock.

Dobbies loss prevention manager Karen Canavan said: "With such a diverse range, we want our customers to be able to identify the prices of goods quickly and easily. What’s more, plants by their very nature can have a short shelf life, so any discounts and price reductions need to be clearly marked in order to make sure that stock isn’t wasted."

Dobbies used to rely upon an office based printing device in each store that would involve employees manually transferring information to and from the plant, product or shelf being labelled.

Canavan said: "We have had a successful working relationship with Toshiba TEC for many years. I’d already heard about the advances in mobile printing and labelling technology and felt that this would tick many of the boxes in terms of increasing resource efficiency, enhancing overall accuracy and avoiding mistakes. We knew that Tesco had adopted a similar system, so felt there was much to gain from such an investment."


Dobbies IT applications analyst Alan Fisher said: "After hearing about the impressive range of products available, Toshiba TEC allowed us to assess and trial a number of them, so that we could see what worked best for us. After completing this process we decided to opt for the B-EP4DL portable printer."

Canavan said: "We have rolled out the B-EP4DL devices so that there are typically three per store. The effect has been quite dramatic in terms of productivity and staff now spend much less time labelling each product, with an improved end result. It has also made a big difference to how we manage stock inventory.

"The B-EP4DL is helping us to work faster and smarter. Not only that, the devices have proven to be highly reliable, robust and durable in what is a pretty physical environment. To cap it all, when it's needed we know that we have excellent support and back-up from Toshiba TEC."

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