Arun extends ISS service period

Maintenance contractor credits long-serving grounds staff for continuation of council contract.

Long-serving grounds staff have helped to keep a big maintenance contractor on the same job for 23 years by rolling out a consistently good service.

Several of the staff at ISS Facility Services Landscaping have been with the company since it first won the contract from Arun District Council, West Sussex, in the late 1980s. Last week, Arun extended the green-space contract with ISS for a further five years.

"A big feature of our success is that a high number of the original key staff are still working on the contract," said managing director Phil Jones. "They have helped ensure stability and shown exceptional local knowledge and contract understanding."

The team looks after 500 parks and open spaces ranging from small pockets of grass to large formal parks, cemeteries, play areas and countryside sites. Tasks include mowing, litter collection, pruning, hedge cutting, sports pitch maintenance, bedding and grave digging.

Jones said ISS and the council worked together to squeeze out efficiencies and cost savings without jeopardising quality. This had delivered 11 Green Flag Awards and numerous silver and silver-gilt awards in South East in Bloom.

"ISS has more than 30 years' experience partnering with public-sector clients to find joint answers to the challenges many face today. The key is communication and effective delivery," he added.

Arun's environment councillor Paul Dendle said: "The contract extension will ensure continued quality of service. It is vital to maintain our parks to a high standard to encourage well-being."

KeyStat

23 - Number of years ISS has held the maintenance contract at Arun District Council


Have you registered with us yet?

Register now to enjoy more articles and free email bulletins

Sign up now
Already registered?
Sign in

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus

Read These Next

Phygelius

Phygelius

Masses of colourful tubular flowers can give these plants a substantial presence in the border, says Miranda Kimberley.

Tomorrow's tractors

Tomorrow's tractors

These machines have advanced rapidly over recent years but what does the future hold? Sally Drury looks ahead.

Tractors - Maintenance models

Tractors - Maintenance models

The tractors chosen by professionals across the sector reflect the best features, backup and support on offer, says Sally Drury.


Horticulture Jobs
More Horticulture Jobs

Industry Data

An exclusive report for HW subscribers revealing the key development trends, clients and locations for 2017.

Are you a landscape supplier?

Horticulture Week Landscape Project Leads

If so, you should be receiving our new service for Horticulture Week subscribers delivering landscape project leads from live, approved, planning applications across the UK.

Landscape Contracts & Tenders

Products & Kit Resources

BALI National Landscape Awards 2016

Read all about the winning projects in the awards, run in association with Horticulture Week.

Noel Farrer

Founding partner of Farrer Huxley Associates Noel Farrer on landscape and green space
 

Read Noel Farrer