Affiliate Exceptional Service

Harrod Horticultural

Affiliate Exceptional Service - Harrod Horticultural
Affiliate Exceptional Service - Harrod Horticultural

Harrod Horticultural has an enviable reputation for garden product design and manufacture with a passion that has been ever present in the family business since it started in 1954. Within its diverse collection are superior-quality garden structures that are designed to suit both traditional and contemporary gardens — whether an ornamental planting scheme or kitchen garden design. The company’s sustainable designs strike the ideal balance between decoration and functionality, and along with offering consultancy, planning and made-to-measure service for bespoke structures, it can provide the full end-to end-service.

Judges’ comments

"Harrod Horticultural products and services are presented in a highly effective way, demonstrating how the company reflects the needs of the industry. It makes use of specialist software and manufacturing equipment to ensure that it meets current industry trends and needs.

"Exceptional levels of customer service and satisfaction are evident from testimonials. A good level of customer retention and re-sales also suggests that Harrod maintains a high level of customer satisfaction.

"Internal and external communications appear to be strong, with a wide range of channels used including social media. Attendance at high-profile events together with royal visits and other product awards demonstrate the strong reputation for the products and services offered."

Sponsor: SureSet Permeable Paving


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